Support
At Concrete, we prioritize user support and aim to provide timely assistance for all inquiries related to our platform. Whether you have technical questions, need help with borrowing, or have concerns about your account, our support team is ready to assist.
How to Contact Support
Currently, Concrete provides support via email. If you need help, you can reach out to our team at:
What to Include in Your Email
To help us resolve your issue as efficiently as possible, please include the following details in your email:
- Your wallet address (if applicable)
- A detailed description of your issue
- Screenshots or error messages (if relevant)
- Any recent transactions related to the issue
For urgent issues related to security or account access, please mark your email as URGENT in the subject line.
Future Support Enhancements
We are working on expanding our support channels. Stay tuned for updates!